• Passenger to make booking on MBA website.
• Select preferred flight date. Check in date for complimentary stay must be the day before scheduled flight date.
  (i.e: Flight date 20th September, check in 19th September).
• Bookings must be at least 48 hours prior to the flight date. MBA will confirm the availability of passenger’s chosen hotel accordingly.

• Return Pick Up service from hotel 
• 45 mins to 1 hour balloon flight.
• Pre-flight refreshments
• Post flight Ceremony
• Buffet Breakfast at Cyberview Hotel
• Balloon Flight certificate 
• In-flight Photo
• Time lapse Video of your flight.
• Insurance 

Check- in : one day before the flight (subject to availability)

2.00 PM  – Check in

Flight departure day :

0630 AM : Pick Up at your Hotel Lobby

0700 AM : Meeting Point at the Launch Field Passengers to be greeted to a welcome refreshments

0715 AM : Pilot to give a safety briefing to the passengers

0730 AM : Passengers to board the balloon on pilot’s instruction

0830 AM : Balloon lands and passengers are invited to lend a hand

0900 AM : Post Flight ceremony with Pilot

0915 AM : Passengers brought to Cyberview Resort for Breakfast

1000 AM : Pilot present Certificate for passengers

1015 AM : ENDS

1200 PM : Check out Hotel

*Hot air balloon ride is weather dependent, flight time might differ depending on weather conditions on the flight date.

• Passengers are required to be ON-TIME, if the passengers are late and miss their flight, no refund is allowed.
• Children below 6 years old and 4feet below are not allowed go on the balloon ride for safety reasons
• Passengers are advised to wear flat and covered shoes (sport shoes or loafers, NO HIGH HEELS), women passengers should also avoid dresses as you will need to climb in and out of the basket.
• Check with your medical practitioner if you have a pre-existing medical condition that may be affected by the physical nature of hot air ballooning.
• You agree to indemnify MyBalloon Adventure, its owners, officers and employees against any incident related to your health occurring during or after supply of the flight.
• Any personal belongings such as cameras or video cameras or other such valuables are carried at the owner’s risk.

Conveniently located halfway between the international airport and Kuala Lumpur, this luxury hotel blends modern convenience with Malaysian hospitality. For business travelers, there are a number of high-tech facilities for holding meetings and seminars. The hotel’s on-site restaurant serves Italian fusion cuisine, Chinese and Pan Asian Cuisine. For those who like to unwind, Karma Bar & Lounge opens with live music. For relaxation, guests can enjoy the sauna, spa treatments, and Jacuzzi at the Sembunyi Spa. The gymnasium and swimming pool are fully equipped with modern gear while Internet access is available for all the guests throughout the resort area.

• Booking confirmation is subject to availability
• Please read these Terms of Conditions carefully before booking your flight.
• By purchasing the flight tickets, you agree to be bound by these Terms & Conditions.
• Room upgrade is available upon request

MBA REFUND POLICY:
If the weather doesn’t permit; rain or strong wind on the day, we will have to cancel the flight due to safety reason.
However, Passenger can reschedule to another date or unable to, receive a refund.

• RESCHEDULE DATE (The Following day)
+ passengers is required to pay an additional RM300 for the extended ONE NIGHT stay.
  
• REFUND (if unable to reschedule to another date) + only RM1,700 refund AMOUNT OF the full board package can be made.